There are many choices when it comes to Nashville roofing companies. Do you know what factors to consider? In this article, we will explore the top factors to consider before hiring a roofing company. In fact, here’s 6 factors to consider when selecting a roofer in Nashville:
1) Experience and Reputation
Experience and reputation is crucial when hiring a roofer. You want an experienced licensed professional. That’s why it is important to look for companies that have been in business for many years and have a track record of excellent reviews and successful projects. A few ways you can check this is by performing the following tasks:
- Check online reviews
- Ask for referrals from friends and neighbors
- Inquire about the company’s portfolio of completed jobs
A well-established roofing company with a solid reputation is more likely to deliver high-quality workmanship and stand behind their work.
Pro Tip: When searching for their business on Google, be sure to read all reviews. A good roofing contractor will have an active business page with recent reviews, images of completed work, as well as a consistent content cadence across their blog and social media channels.
See the example below of some common things to look out for in their Google profile:
2) License and Insurance
With any trades professional, your first evaluation in helping you assess the credibility in a contractor is to check for proper licensing and insurance.
A reputable roofer should always carry liability insurance and workers’ compensation insurance to protect you and their employees in case of accidents or damages on your property.
Buyer Beware: The Roofing License Caveat in Tennessee
Any roofer can show up to your home and say they have all the licensing necessary to climb up on your roof and get started. But, there is a caveat, and it is regarding licensing.
The state of Tennessee doesn’t require roofing companies to have a contractor’s license.
What does this mean for you as the homeowner?
This means your job as a homeowner is a lot more difficult, especially in the exploration phase of finding the right roofing contractor.
If you don’t take the vetting process of your roofing contractor seriously, you may sign up for unforeseen consequences as a result of a contractor’s inexperience, which can impact the structural integrity of your roof in the years to come.
This is why it is absolutely crucial for you to check their reviews page across Google and social media as well as their website for demonstrated authority and expertise.
Be very wary of companies without a physical storefront locally, little to no reviews, and out of state tags.
3) Warranty and Guarantees
Above all else, you as a homeowner prioritize quality. It’s the core competence of a roofing company to not only enhance the aesthetics of your home but also provide a long-lasting roof that protects against the harshest elements here in Middle Tennessee.
In fact, a reputable roofing company should offer comprehensive warranties and guarantees on their materials and workmanship.
This not only demonstrates their confidence in the quality of their work but also provides you with peace of mind knowing that any potential issues will be addressed.
Be sure to understand the terms and conditions of the warranties, including coverage duration and what is included.
4) Material Selection and Installation Techniques
Not all roofing materials are created equal, and the installation methods can vary.
Reputable roofing companies in Nashville should offer a range of high-quality roofing materials suitable for the local climate, such as asphalt shingles, metal roofing, or tile.
They should also employ industry-standard installation techniques and follow manufacturer guidelines to ensure the longevity and performance of your new roof.
A reputable roofing company should take the design selection process very seriously, as the planning phase is where you will decide on the material and color of your new roof.
In order to experience the best quality of service and guaranteed satisfaction, consider a roofing company with a storefront and showroom where you can see the best solutions for your next roof.
5) Clear Communication and Customer Service
Effective communication is essential throughout the roofing process. Look for a company that values clear communication, is responsive to your inquiries, and takes the time to explain the project details thoroughly.
Steps to take to assess quality communication and customer service:
- Determine the professionalism in communication upon your first call to the business. (At L&L Contractors, you will most likely speak with a passionate team member at the front desk upon calling during normal business hours.)
- Ask who will be accountable for transparent communication throughout the roofing process. Is it one dedicated account manager? Will they keep you informed about the project timeline, any potential delays, and overall progress?
- Are they professional and willing to address any concerns or questions you may have?
A roofer with excellent customer service will address your concerns, provide regular updates, and ensure you understand every step of the process.
6) Pricing and Transparency
While cost should not be the sole determining factor, it’s essential to obtain multiple quotes and compare pricing from different roofing companies in Nashville.
However, be wary of extremely low prices, as they may indicate subpar materials or inexperienced labor.
A reputable roofer should provide a detailed and transparent pricing breakdown, explaining the costs of materials, labor, and any additional fees.
In fact, if a roofing contractor does not have very much experience with managing projects, a surprisingly cheap offer may seem too good to be true. They may instill you with confidence at the front end and realize material/labor costs were beyond initially quoted.
Hear it from our very own Brad White who makes an analogy between haircuts and construction:
View this post on Instagram
Schedule a Roof Consultation with the Best Roofing Company in Middle Tennessee
By considering these factors, you can increase your chances of finding a reliable and professional roofing company in Nashville that will provide you with a high-quality roof that will protect your home for years to come.
If you’re in the market for a new roof or need roofing repairs in the Nashville area, work with a roofing company that you can trust. At L&L Contractors, from start to finish, our roofing advisors are dedicated to you and your project’s success.
With years of experience, a team of skilled professionals, and a commitment to customer satisfaction, L&L Contractors is considered one of Nashville’s top roofing companies.
Call (615) 724-4905 or visit landlcontractors.com to schedule a hassle-free consultation and inspection today.
