Does Your Roof Have Atlas Chalet Shingles?

One of the most important things you need to think about with your home is the integrity of your roof. When there are problems with your roof, you can have problems with the rest of your home. This is especially a concern for homeowners whose roofs were built with Atlas Chalet Shingles. These shingles have been at the center of controversy and the subject of a class-action lawsuit over the last few years as customers have come forward saying they crack and blister prematurely.

What Are Atlas Chalet Shingles?

Atlas Chalet shingles were produced by the Atlas Roofing Company in the 1990s and 2000s and were extremely popular among builders. They are three-tab faux architectural shingles — the company laminated an extra layer of ceramic granules in strategic locations on the shingles giving them a three-dimensional appearance. Chalet shingles were marketed as an affordable way to get the look and security of a true architectural shingle but at a fraction of the cost. Atlas was so proud as to even match the 30-year warranty offered by most standard architectural/dimensional shingle manufacturers.

Unfortunately, there was a hiccup in manufacturing.

During the process of layering the granules, very small bits of moisture became trapped between the layers. After installation, when the shingles were exposed to numerous seasons of hot and cold this moisture would create blisters in the second layer of granules. These blisters would eventually burst and leave small cracks and craters in the double layered areas of the shingle. This is where the conspiracy begins. When an insurance claim has been placed on these shingles for any reason, most insurance companies have declined the claim due to a manufacturer defect. On the other hand, Atlas states that the damage is only in the second layer of the shingles and that the main protective layers are still intact. Therefore, Atlas’ position is that it is merely a cosmetic issue and not a problem of function.

Due to the following lawsuits and continual complaints in 2008, the company announced rather abruptly that it would no longer make Atlas Chalet shingles. It was a marketing decision, the company claimed. But the resulting media reports and customer complaints showed that the shingles were not holding up like the company promised. The shingles were blistering and cracking well before 30 years, and in some cases, it was occurring within just a year. Homeowners with Atlas Chalet shingles were facing serious damage to their roofs, and they wanted answers.

How to Identify Atlas Chalet Shingles

The biggest problem with these shingles is that many homeowners are unaware that they have them on their home, leaving their roofs and their homes vulnerable. So how do you know if your roof is made from Atlas Chalet shingles? First, consider the age of your home. The shingles were popular during the 1990s and 2000s, so if your home was built in this time period, there is a good chance it was built with Atlas Chalet shingles.

Next, take some time to inspect your roof. Are you missing any shingles? Are there any holes, dents or bruises? If you have what seems to be an inordinate amount of problems with your roof despite it being relatively young, that’s a red flag. At this point, it’s time to call roofing contractor like L&L Contractors to come and check things out. Our staff will be able to confirm if you have Atlas Chalet shingles and help you take the next steps to getting your roof fixed.

How do I Repair My Roof?

The bad news is that you won’t be able to simply “repair” your roof if it was made with Atlas Chalet shingles. The company no longer makes the shingles and there isn’t anything comparable on the market today. If you have Atlas Chalet shingles, your entire roof will need to be replaced. The good news is now that some time has passed, insurance companies are realizing the position the homeowners are in, and many of them are now beginning to cover these shingles despite the issues in question.

The next step is to find a quality roofing contractor to replace your roof. At L&L Contractors, we pride ourselves on professionalism and customer service. We have compiled a team of some of the most experienced craftsman in the industry, so you can trust us to do the job right. We will work with you to find the best option that fits your home style as well as your budget, and we will use a product that has a great reputation in the marketplace so you don’t find yourself going through all of this again in a few years.

When you are ready to look at replacing your roof with a safer and more sustainable roofing material, contact L&L Contractors. We provide free inspections as well as free estimates. Call us today to schedule a roofing consultation.

Donald Lester

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bill warren

21:58 09 Oct 24

On time, worked efficiently. Answered all questions, Allen stayed with the crew the entire time. Well done, an excellent company.I highly recommend L and L Contractors

Ken Deer

16:29 09 Sep 24

Did the work quickly and efficeintly

Ana Taylor

19:53 29 Aug 24

Review for Lea Dickey:They did a fantastic job. They were very professional and on time. Could not have received better service! Excellent installation with timely service!

Jeremy Porter

20:02 27 Aug 24

Let me just say that Willie, Peter, and Taryn at L&L are absolutely amazing folks. Willie was professional , personable, and beyond patient with me while I was waffling with my roofing decision. And in the end he was able to get me a great deal! Peter, the project manager, was always in communication with me and went above and beyond to make sure my house looked perfect. He even had his employees redo something he wasn’t completely satisfied with that I don’t think any other company would have redone because of the expense. I was going to go with the same old roof colors and I stopped by their office to consult with Taryn who suggested something different. Taryn helped me pick out the perfect colors for my roof and I’ve had at least a dozen people in my neighborhood stop to tell me looks stunning. Do yourself a favor and hire this local contractor-you will not be disappointed! Thank you all again!

Chris Phillips

11:05 23 Aug 24

We had the pleasure of working with L&L over the past few months, and I couldn’t be more satisfied with their work. They completed several projects on my home in College Grove, TN, starting with addressing some issues with my Hardy board siding. As a preferred contractor with James Hardie board, L&L’s Russ Hensley inspected the problem areas and discovered that the original installation by the builder was faulty. Russ and his team reinstalled the James Hardie board correctly. The result was flawless, and they even followed up to ensure I was happy with the work.Later that month, after a hailstorm damaged our roof, I hired L&L again. Brad White coordinated with our insurance adjuster and identified some overlooked issues. The new roof was installed in a single day, which was impressive, and they returned to install new gutters. Brad suggested upgrading to 6-inch gutters, which proved to be a wise choice given the size of our home.The customer service provided by L&L is exceptional, surpassing any I’ve experienced in the industry. They even paired me with a supervisor, Peter, who was well-suited to manage my meticulous nature. Peter went above and beyond to ensure both my wife and I were delighted with the results. Throughout the process, communication via text and email was seamless.My wife and I wholeheartedly recommend L&L for any siding and roofing needs.

Kelly Bush

18:14 13 Jul 24

From beginning to end L&L was the best company I’ve ever dealt with regarding anything involving my home. Jerome spent so much time before we even hired them listening to us and inspecting our house to help us with our insurance company. After hiring them, he again spent a lot of time walking us through everything and helping us choose colors. He was so kind, patient, and professional! I can’t remember the names of the people in the office that I dealt with, but they were absolutely wonderful as well. Then Peter showed up with his crew to install our new roof. Again, no surprise, he was so kind! They kept us updated every step of the way. I could not possibly be happier with the work and professionalism of L&L!!! I SO appreciate them, HIGHLY recommend them, and would TOTALLY use them again for anything! We are very satisfied customers! Thank you L&L!

Jamie Dark

16:42 21 Jun 24

Allen Cox and Bernie team went above and beyond expectations on our garage siding replacement project. Upon removal of old siding, we found a lot of wood damage. All damaged wood replaced, building re-wrapped, garage doors, windows totally sealed and weather proofed. I was impressed with workmanship and professionalism and asked for quote to replace my decking. I would highly recommend these guys for your projects.

N B

00:20 14 Mar 24

I would 100% recommend L&L contractors!! I had to have all the siding on my house replaced. I talked with several companies and decided to go with L&L because they took the time to explain the process and go over every detail with me without treating me like I was an idiot. Kyle was amazing with helping me deal with my insurance company from the get go. Allen and his team were awesome and got my siding done efficiently and to the highest standard. Once they started on the project, they kept me up to date along the way and made sure I was ok with any changes that needed to be made to the project. All the workers were very polite and took pride in the work they were doing. Marten and Javier were amazing problem solvers who went above and beyond and even built some custom pieces to go around my outdoor water faucets!My only complaint would be that communication was not great between the time I put down the first part of the deposit and when they actually started on my house. Despite this, I would definitely use their services again if needed.*****UPDATE*****I had an issue with one of the vents that was installed last year by L&L Contractors. I reached out to Allen and he came over within 48 hours and fixed the issue himself. I can not say how much I appreciate the prompt and friendly service as well as the pride these guys take in their work.

Denise Lussier

15:50 07 Mar 24

I couldn't be more thrilled with the exceptional service provided by L&L Contractors From start to finish, their professionalism and expertise shone through, making my roofing project a seamless and satisfying experience.First and foremost, communication was top-notch. L&L and their team were always prompt in responding to my inquiries, thoroughly addressing any concerns I had, and keeping me informed every step of the way. This level of transparency instilled confidence in their work and ensured that I felt valued as a customer.When it came to the actual roofing work, L&L exceeded my expectations. Their crew demonstrated remarkable skill and efficiency, completing the job within the promised timeframe and without sacrificing quality. From tearing off the old roof to meticulously installing the new one, it was evident that they took pride in their craft.Moreover, I was impressed by the attention to detail exhibited by L&L. They didn't just focus on the main roofing structure but also took care of minor repairs and cleanup, leaving my property looking immaculate. It's clear that they care about delivering a finished product that not only meets but exceeds customer satisfaction.

lynn johnson-mcbee

22:32 30 Dec 23

My husband and I have wanted to update the exterior of our home for years. After speaking to various companies, we decided on L&L Contractors for the job. The final results were amazing, and our neighbors agree. The best thing about the process was our project manager Allan, and our client advisor Jeremy. Allan kept us WELL informed on each step of the process. He welcomed our input, which allowed us to get the results that we had imagined. He made us feel that our satisfaction was most important. He even took the initiative to fix a loose panel on our SUV. Jeremy, our client advisor was with us at the very beginning of the process, and he remained with us to the very end. We consider both men a permanent addition in our lives.

luellyn latocki hensley

01:42 15 Apr 23

We had a great experience with L&L. Detail oriented and top-notch quality every step of the way. Even with it being a very busy time for them. They also helped discuss the job with our insurance agent making that process go smoothly. Great communication and customer service from Tim Peterson. Would highly recommend working with Russ, Ernie, Tim and Arlene at L&L Contractors.

Iris Borel

03:20 18 Feb 23

I highly recommend L&L Roofing! The service was excellent from the start. Kyle was very prompt to come out to the home for an evaluation and was very professional and courteous. I am very pleased with how quickly the job was completed. The quality of the material and workmanship was fantastic!Tim and the crew were professional, polite, cleaned the job site completely and gave me a beautiful new roof. I’m most appreciative of their work and the results. I am delighted I chose your company and would recommend you highly to anyone in need of a new roof installed to the highest standards.Kudos to your team of workers. They all were very polite, friendly, and informative if I had a question. The workers arrived on time; immediately began work and continued in that stance all day. Please convey my thanks to all.Kyle and Tim get an A+ in service, attitude, work ethic and above all craftsmanship.

Laura Buchanan

21:51 30 Nov 22

I am so pleased with My Client Advisor, Ernie from L&L Contractors. I had roof damage this morning from last night's storm. I called at 10:30AM and received an appointment for 1PM the same day AND he even came early. The appointment included a photo and contact information in case I needed to reach him about the appointment. Not only was he prompt, professional and reasonably priced, but I really appreciated Ernie's input regarding the general state of my roof and inspection while he was up there. He even took away the damaged roofing with him. I will definitely reach out to them when I need my complete roof replaced. Laura

Holly Taylor

20:37 24 Sep 22

L&L Contractors is a professional and top-notch company. Nick and Kyle made the process smooth, communicated well, and were reliable. The work crews were efficient and polite. Fast turnaround with Hardie Siding, Windows, Painting, Drywall, etc. I couldn’t be happier with the new look of my home! 5-Star Company all the way and I would definitely recommend to others and use for future projects!

B Call

16:32 04 Aug 22

L and L Contractors replaced our very old, worn out roof yesterday. Their service was top notch from the very first encounter to the final goodbye. Their communication was excellent and very much appreciated. We enjoyed being able to utilize the website to see our balance, our tentative date and other important details very easily. They were very professional and respectful of our property. Our new roof looks beautiful. We will be recommending this company from now on and will definitely use them again in the future.