Nashville Roofing Companies: 6 Factors to Consider

There are many choices when it comes to Nashville roofing companies. Do you know what factors to consider? In this article, we will explore the top factors to consider before hiring a roofing company. In fact, here’s 6 factors to consider when selecting a roofer in Nashville:

1) Experience and Reputation

Experience and reputation is crucial when hiring a roofer. You want an experienced licensed professional. That’s why it is important to look for companies that have been in business for many years and have a track record of excellent reviews and successful projects. A few ways you can check this is by performing the following tasks:

Check online reviews
Ask for referrals from friends and neighbors
Inquire about the company’s portfolio of completed jobs

A well-established roofing company with a solid reputation is more likely to deliver high-quality workmanship and stand behind their work.

Pro Tip: When searching for their business on Google, be sure to read all reviews. A good roofing contractor will have an active business page with recent reviews, images of completed work, as well as a consistent content cadence across their blog and social media channels.

See the example below of some common things to look out for in their Google profile:

2) License and Insurance

With any trades professional, your first evaluation in helping you assess the credibility in a contractor is to check for proper licensing and insurance.

A reputable roofer should always carry liability insurance and workers’ compensation insurance to protect you and their employees in case of accidents or damages on your property.

Buyer Beware: The Roofing License Caveat in Tennessee

Any roofer can show up to your home and say they have all the licensing necessary to climb up on your roof and get started. But, there is a caveat, and it is regarding licensing.

The state of Tennessee doesn’t require roofing companies to have a contractor’s license.

What does this mean for you as the homeowner?

This means your job as a homeowner is a lot more difficult, especially in the exploration phase of finding the right roofing contractor.

If you don’t take the vetting process of your roofing contractor seriously, you may sign up for unforeseen consequences as a result of a contractor’s inexperience, which can impact the structural integrity of your roof in the years to come.

This is why it is absolutely crucial for you to check their reviews page across Google and social media as well as their website for demonstrated authority and expertise.

Be very wary of companies without a physical storefront locally, little to no reviews, and out of state tags.

3) Warranty and Guarantees

Above all else, you as a homeowner prioritize quality. It’s the core competence of a roofing company to not only enhance the aesthetics of your home but also provide a long-lasting roof that protects against the harshest elements here in Middle Tennessee.

In fact, a reputable roofing company should offer comprehensive warranties and guarantees on their materials and workmanship.

This not only demonstrates their confidence in the quality of their work but also provides you with peace of mind knowing that any potential issues will be addressed.

Be sure to understand the terms and conditions of the warranties, including coverage duration and what is included.

4) Material Selection and Installation Techniques

Not all roofing materials are created equal, and the installation methods can vary.

Reputable roofing companies in Nashville should offer a range of high-quality roofing materials suitable for the local climate, such as asphalt shingles, metal roofing, or tile.

They should also employ industry-standard installation techniques and follow manufacturer guidelines to ensure the longevity and performance of your new roof.

A reputable roofing company should take the design selection process very seriously, as the planning phase is where you will decide on the material and color of your new roof.

In order to experience the best quality of service and guaranteed satisfaction, consider a roofing company with a storefront and showroom where you can see the best solutions for your next roof.

5) Clear Communication and Customer Service

Effective communication is essential throughout the roofing process. Look for a company that values clear communication, is responsive to your inquiries, and takes the time to explain the project details thoroughly.

Steps to take to assess quality communication and customer service:

Determine the professionalism in communication upon your first call to the business. (At L&L Contractors, you will most likely speak with a passionate team member at the front desk upon calling during normal business hours.)
Ask who will be accountable for transparent communication throughout the roofing process. Is it one dedicated account manager? Will they keep you informed about the project timeline, any potential delays, and overall progress?
Are they professional and willing to address any concerns or questions you may have?

A roofer with excellent customer service will address your concerns, provide regular updates, and ensure you understand every step of the process.

6) Pricing and Transparency

While cost should not be the sole determining factor, it’s essential to obtain multiple quotes and compare pricing from different roofing companies in Nashville.

However, be wary of extremely low prices, as they may indicate subpar materials or inexperienced labor.

A reputable roofer should provide a detailed and transparent pricing breakdown, explaining the costs of materials, labor, and any additional fees.

In fact, if a roofing contractor does not have very much experience with managing projects, a surprisingly cheap offer may seem too good to be true. They may instill you with confidence at the front end and realize material/labor costs were beyond initially quoted.

Hear it from our very own Brad White who makes an analogy between haircuts and construction:

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Schedule a Roof Consultation with the Best Roofing Company in Middle Tennessee

By considering these factors, you can increase your chances of finding a reliable and professional roofing company in Nashville that will provide you with a high-quality roof that will protect your home for years to come.
If you’re in the market for a new roof or need roofing repairs in the Nashville area, work with a roofing company that you can trust. At L&L Contractors, from start to finish, our roofing advisors are dedicated to you and your project’s success.

With years of experience, a team of skilled professionals, and a commitment to customer satisfaction, L&L Contractors is considered one of Nashville’s top roofing companies.

Call (615) 724-4905 or visit landlcontractors.com to schedule a hassle-free consultation and inspection today.

William Ortlieb

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bill warren

21:58 09 Oct 24

On time, worked efficiently. Answered all questions, Allen stayed with the crew the entire time. Well done, an excellent company.I highly recommend L and L Contractors

Ken Deer

16:29 09 Sep 24

Did the work quickly and efficeintly

Ana Taylor

19:53 29 Aug 24

Review for Lea Dickey:They did a fantastic job. They were very professional and on time. Could not have received better service! Excellent installation with timely service!

Jeremy Porter

20:02 27 Aug 24

Let me just say that Willie, Peter, and Taryn at L&L are absolutely amazing folks. Willie was professional , personable, and beyond patient with me while I was waffling with my roofing decision. And in the end he was able to get me a great deal! Peter, the project manager, was always in communication with me and went above and beyond to make sure my house looked perfect. He even had his employees redo something he wasn’t completely satisfied with that I don’t think any other company would have redone because of the expense. I was going to go with the same old roof colors and I stopped by their office to consult with Taryn who suggested something different. Taryn helped me pick out the perfect colors for my roof and I’ve had at least a dozen people in my neighborhood stop to tell me looks stunning. Do yourself a favor and hire this local contractor-you will not be disappointed! Thank you all again!

Chris Phillips

11:05 23 Aug 24

We had the pleasure of working with L&L over the past few months, and I couldn’t be more satisfied with their work. They completed several projects on my home in College Grove, TN, starting with addressing some issues with my Hardy board siding. As a preferred contractor with James Hardie board, L&L’s Russ Hensley inspected the problem areas and discovered that the original installation by the builder was faulty. Russ and his team reinstalled the James Hardie board correctly. The result was flawless, and they even followed up to ensure I was happy with the work.Later that month, after a hailstorm damaged our roof, I hired L&L again. Brad White coordinated with our insurance adjuster and identified some overlooked issues. The new roof was installed in a single day, which was impressive, and they returned to install new gutters. Brad suggested upgrading to 6-inch gutters, which proved to be a wise choice given the size of our home.The customer service provided by L&L is exceptional, surpassing any I’ve experienced in the industry. They even paired me with a supervisor, Peter, who was well-suited to manage my meticulous nature. Peter went above and beyond to ensure both my wife and I were delighted with the results. Throughout the process, communication via text and email was seamless.My wife and I wholeheartedly recommend L&L for any siding and roofing needs.

Kelly Bush

18:14 13 Jul 24

From beginning to end L&L was the best company I’ve ever dealt with regarding anything involving my home. Jerome spent so much time before we even hired them listening to us and inspecting our house to help us with our insurance company. After hiring them, he again spent a lot of time walking us through everything and helping us choose colors. He was so kind, patient, and professional! I can’t remember the names of the people in the office that I dealt with, but they were absolutely wonderful as well. Then Peter showed up with his crew to install our new roof. Again, no surprise, he was so kind! They kept us updated every step of the way. I could not possibly be happier with the work and professionalism of L&L!!! I SO appreciate them, HIGHLY recommend them, and would TOTALLY use them again for anything! We are very satisfied customers! Thank you L&L!

Jamie Dark

16:42 21 Jun 24

Allen Cox and Bernie team went above and beyond expectations on our garage siding replacement project. Upon removal of old siding, we found a lot of wood damage. All damaged wood replaced, building re-wrapped, garage doors, windows totally sealed and weather proofed. I was impressed with workmanship and professionalism and asked for quote to replace my decking. I would highly recommend these guys for your projects.

N B

00:20 14 Mar 24

I would 100% recommend L&L contractors!! I had to have all the siding on my house replaced. I talked with several companies and decided to go with L&L because they took the time to explain the process and go over every detail with me without treating me like I was an idiot. Kyle was amazing with helping me deal with my insurance company from the get go. Allen and his team were awesome and got my siding done efficiently and to the highest standard. Once they started on the project, they kept me up to date along the way and made sure I was ok with any changes that needed to be made to the project. All the workers were very polite and took pride in the work they were doing. Marten and Javier were amazing problem solvers who went above and beyond and even built some custom pieces to go around my outdoor water faucets!My only complaint would be that communication was not great between the time I put down the first part of the deposit and when they actually started on my house. Despite this, I would definitely use their services again if needed.*****UPDATE*****I had an issue with one of the vents that was installed last year by L&L Contractors. I reached out to Allen and he came over within 48 hours and fixed the issue himself. I can not say how much I appreciate the prompt and friendly service as well as the pride these guys take in their work.

Denise Lussier

15:50 07 Mar 24

I couldn't be more thrilled with the exceptional service provided by L&L Contractors From start to finish, their professionalism and expertise shone through, making my roofing project a seamless and satisfying experience.First and foremost, communication was top-notch. L&L and their team were always prompt in responding to my inquiries, thoroughly addressing any concerns I had, and keeping me informed every step of the way. This level of transparency instilled confidence in their work and ensured that I felt valued as a customer.When it came to the actual roofing work, L&L exceeded my expectations. Their crew demonstrated remarkable skill and efficiency, completing the job within the promised timeframe and without sacrificing quality. From tearing off the old roof to meticulously installing the new one, it was evident that they took pride in their craft.Moreover, I was impressed by the attention to detail exhibited by L&L. They didn't just focus on the main roofing structure but also took care of minor repairs and cleanup, leaving my property looking immaculate. It's clear that they care about delivering a finished product that not only meets but exceeds customer satisfaction.

lynn johnson-mcbee

22:32 30 Dec 23

My husband and I have wanted to update the exterior of our home for years. After speaking to various companies, we decided on L&L Contractors for the job. The final results were amazing, and our neighbors agree. The best thing about the process was our project manager Allan, and our client advisor Jeremy. Allan kept us WELL informed on each step of the process. He welcomed our input, which allowed us to get the results that we had imagined. He made us feel that our satisfaction was most important. He even took the initiative to fix a loose panel on our SUV. Jeremy, our client advisor was with us at the very beginning of the process, and he remained with us to the very end. We consider both men a permanent addition in our lives.

luellyn latocki hensley

01:42 15 Apr 23

We had a great experience with L&L. Detail oriented and top-notch quality every step of the way. Even with it being a very busy time for them. They also helped discuss the job with our insurance agent making that process go smoothly. Great communication and customer service from Tim Peterson. Would highly recommend working with Russ, Ernie, Tim and Arlene at L&L Contractors.

Iris Borel

03:20 18 Feb 23

I highly recommend L&L Roofing! The service was excellent from the start. Kyle was very prompt to come out to the home for an evaluation and was very professional and courteous. I am very pleased with how quickly the job was completed. The quality of the material and workmanship was fantastic!Tim and the crew were professional, polite, cleaned the job site completely and gave me a beautiful new roof. I’m most appreciative of their work and the results. I am delighted I chose your company and would recommend you highly to anyone in need of a new roof installed to the highest standards.Kudos to your team of workers. They all were very polite, friendly, and informative if I had a question. The workers arrived on time; immediately began work and continued in that stance all day. Please convey my thanks to all.Kyle and Tim get an A+ in service, attitude, work ethic and above all craftsmanship.

Laura Buchanan

21:51 30 Nov 22

I am so pleased with My Client Advisor, Ernie from L&L Contractors. I had roof damage this morning from last night's storm. I called at 10:30AM and received an appointment for 1PM the same day AND he even came early. The appointment included a photo and contact information in case I needed to reach him about the appointment. Not only was he prompt, professional and reasonably priced, but I really appreciated Ernie's input regarding the general state of my roof and inspection while he was up there. He even took away the damaged roofing with him. I will definitely reach out to them when I need my complete roof replaced. Laura

Holly Taylor

20:37 24 Sep 22

L&L Contractors is a professional and top-notch company. Nick and Kyle made the process smooth, communicated well, and were reliable. The work crews were efficient and polite. Fast turnaround with Hardie Siding, Windows, Painting, Drywall, etc. I couldn’t be happier with the new look of my home! 5-Star Company all the way and I would definitely recommend to others and use for future projects!

B Call

16:32 04 Aug 22

L and L Contractors replaced our very old, worn out roof yesterday. Their service was top notch from the very first encounter to the final goodbye. Their communication was excellent and very much appreciated. We enjoyed being able to utilize the website to see our balance, our tentative date and other important details very easily. They were very professional and respectful of our property. Our new roof looks beautiful. We will be recommending this company from now on and will definitely use them again in the future.